Privacy Policy

Information We Collect

Personal Identification Information: Includes name, email address, postal address, phone number, and other information provided during account registration, KYC processes, or customer support interactions.
Transactional Information: Details of transactions you carry out through our services, including the purchase and transfer of REDCOIN.
Technical Information: Data about your browsing actions and patterns, IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.

To Provide Services: We use the information to fulfill our obligations arising from any contracts entered into between you and us, such as executing transactions.
To Improve Our Services: We analyze information to improve our website and services, ensuring they are tailored effectively for our users.
For Compliance and Security: We use personal information for identity verification, as well as to detect and prevent fraud, money laundering, and other financial crimes.
To Communicate with You: We may use your information to provide you with information about services we offer that are similar to those you have already inquired about or used.

With Service Providers: We share information with affiliated entities or third parties necessary to provide RED Coin services, such as customer service, IT support, or security services.
For Legal Reasons: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.
With Your Consent: We may share personal information with third parties when we have your explicit consent to do so.

Protection Measures: We implement security measures designed to protect your personal information from unauthorized access and against unlawful processing, accidental loss, destruction, and damage.
Retention Policy: We retain your personal information for as long as necessary to provide the services and as required for legal or regulatory purposes.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Access to Information: You have the right to access information held about you and to ask for a copy of such information.
Correction: You can request that any incomplete or inaccurate information we hold about you is corrected.
Deletion: You may ask us to delete or remove personal information where there is no good reason for us continuing to process it.
Restriction: You have the right to request that we suspend the processing of personal information about you.

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email.

For further information on our privacy practices or if you have questions or concerns, please contact us.